Refund policy

Effective date: November 4, 2026. This policy applies to paid subscription plans (Basic $29/month, Pro $79/month) on VapeShopsNearMe, processed by our payment provider Paddle.

7-day refund window

If you are not satisfied with a paid plan, you may request a full refund within 7 days of your initial purchase, provided the paid quota has not been used (no products published and no paid features exercised during that period).

How to request a refund

Email business@vapeshopsnearme.org from the email address registered on your account and state that you request a refund. Approved refunds are issued through Paddle to your original payment method within 5–10 business days.

After the refund window

Purchases older than 7 days, or plans whose quota has already been used, are not eligible for a refund. You can cancel at any time from your account; cancellation stops renewal at the end of the current billing period. If a plan is not renewed, a 7-day grace period applies, then paid features are paused — your data is never deleted and everything is restored when you renew.

Failed or duplicate charges

If you were charged in error, charged twice, or a payment was taken after you cancelled, contact us at the email above and we will investigate and refund any charge that was not owed.